Terms and conditions
Purchase Conditions from the ANDREA CARDONE website
Conditions may be subject to change. It will be your responsibility to consult the Conditions periodically as they will apply those in force at the time of consulting the website or at the completion of the Contract (as defined below).
The Agreement (as defined below) may be perfected, at your discretion, in any of the languages in which the conditions are available on the website.
2. OUR DATA
ANDREA CARDONE SRL, which operates under the name ANDREA CARDONE, is an Italian company registered in the Register of Companies of Naples Reg. Via Antiniana, 30 – 80078 – Pozzuoli (NA) – CF / VAT: 05513871219 – Chamber of Commerce: 05513871219 – Rea : 758625/06
3. YOUR DATA AND USE OF OUR WEBSITE
4. USE OF OUR WEBSITE
By using this website and / or by placing orders through it, you agree to:
1. Make use of the website only for legitimate consultations or orders;
2. Do not make false or fraudulent orders. If we have plausible reasons to believe that an order of this nature has been made, we will be authorized to cancel it and to inform the competent authorities;
5. METHODS FOR IMPROVING THE CONTRACT
This information and the details contained on this website do not constitute an offer to sell, but an invitation to bargaining. There will be no contract between you and us in relation to any products until your order has been explicitly accepted by us via confirmation. If your offer is not accepted and you have already debited your account, the amount will be returned to you in its entirety.
To place an order, you must follow the online purchase process and click on “Authorize payment”. Subsequently, you will receive an e-mail indicating that your order has been received (“Order confirmation”). This will not entail the confirmation of acceptance of your order since it constitutes an offer that you make to us for the purchase of one or more products. All orders will be subject to our approval; we will confirm this approval by sending a confirmation e-mail, indicating if the product is being shipped (“Shipping Confirmation” ??). The contract for the purchase of a product between us and you (the “Contract” ??) will only be completed when we send you the Dispatch Confirmation. Only the products indicated in the Shipping Confirmation will be the subject of the Contract. We will not be obliged to supply you with other products that may have been subject to order until you have confirmed the shipment of the same in a different Dispatch Confirmation.
6. AVAILABILITY OF PRODUCTS
All product orders are subject to availability of the same. In this sense, in case of supply problems, or if there were no items in stock, we reserve the right to provide you with information relating to substitutes of quality and value equal or higher, which you may decide to request. If you do not wish to place an order for these replacement products, we will refund any amount you have already paid.
7. REFUSAL TO ELABORATE AN ORDER
We reserve the right to remove any product from this website at any time and / or delete or modify any material or content of the same. Although we will always do our best to follow up all orders, there may be exceptional circumstances that oblige us to refuse to forward any order after sending the Order Confirmation, we reserve the right to do so at any time, at our total discretion.
We disclaim any liability to you or third parties for the removal of any product from this website, regardless of whether or not such product has been sold, for the deletion or modification of any material or content of the website, or if we refuse to complete an order even after sending the Order Confirmation.
Without prejudice to what was established in the previous Article 7 and except where extraordinary circumstances occur, we will undertake to send the order of the products indicated in the Dispatch Confirmation or, if no delivery date is specified, within 15 days from the date of shipment confirmation.
However, there may be delays for one or more of the following reasons:
– product customization;
– specialized articles;
– unforeseen circumstances;
– delivery area.
If for any reason we are not able to comply with the delivery date, we will inform you promptly and give you the opportunity to continue the purchase by setting a new delivery date, or the possibility of canceling the order, with the consequent repayment of the entire amount paid.
Please note: in any case, deliveries will not be made on Saturday and Sunday. By virtue of these Conditions, will any “delivery” be considered? or an order delivered where a signature has been placed on collection at the agreed shipping address.
9. IMPOSSIBILITY OF DELIVERY
We remind you that the courier delivers from Monday to Friday during office hours and who will try to deliver the package for three consecutive working days, leaving each time a notification on which you will find the number to contact him. You can not make appointments for the delivery of the item you purchased. In the event that the courier can not deliver the order, the products will be returned to the warehouse ANDREA CARDONE S.r.l., with a new shipping charge for further delivery: Please consult the Conditions of Sale for details.
10. PASSAGE OF THE RISK AND OF THE PROPERTY OF THE PRODUCTS
The risks related to the products will be charged to him starting from the moment of their delivery. You will acquire ownership of the products as soon as we have received the full amount related to them, including shipping costs, or at the time of delivery (according to the provisions of Article 9), if this happens at a later time.
11. PRICE AND PAYMENT
The price of the products will always be the one indicated on our website, except where there is an obvious error. Despite the ns. commitment to ensure that all prices appear on our site are correct, errors may occur. If we find errors in the prices of the products you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct amount or cancel it. If we can not get in touch with you, the order will be canceled and the full amount paid will be refunded.
We will not be obliged to provide you with the product / s at the lower price incorrectly indicated (even if we had already sent the Shipping Confirmation) if the error in the price was obvious and unequivocal, and even if it was not for her possible identify it as incorrect, in a reasonable way.
Website prices include VAT, but do not include shipping charges, which are to be added to the total amount to be paid, as outlined in our Shipping Fees Guide.
Prices may change at any time.
Once the purchases have been made, all the items you wish to buy will be added to the cart and the next step will result in the completion of the order and payment. Comply with the following instructions:
1. Click on the “Shopping Cart” button at the top right of the page.
2. Click on the “Proceed with the order” button.
3. Complete or confirm the contact information, order data, the address to which the order is sent and the address to which the invoice should be sent.
4. Choose the desired payment method.
5. Click on the “Pay Now” button.
6. Enter your card details and authorize payment.
The following forms of payment are accepted by andreacardone.shop:
At the time of purchase, customers enter the details of their credit card in a secure electronic banking system, provided by Banca Sella. It is possible to make purchases using Visa, Mastercard, American Express, and JCB.
We invite you to visit www.bancasella.it for more information.
By choosing the payment method Bank Transfer the customer automatically sends an order request to andreacardone.shop. This order request is confirmed by an e-mail sent by the customer service andreacardone.shop, containing our bank details, following which the goods are put aside waiting for the arrival of the transfer to our account. The customer is required to send a copy of the payment via e-mail to firstname.lastname@example.org within 48 hours of receipt of the order confirmation.
If within this period andreacardone.shop will not receive a copy of the payment, will cancel the order.
We will ship the order when the wire transfer has reached our bank account and as soon as the goods are available in our warehouse.
The mark mode will allow the customer to pay directly on delivery. We advise you to check that the shipping address is correct and that there are all the elements to identify the delivery address (name on the intercom, number of stairs or inside), the mark has an additional cost of 6 euros. Checks of any kind are not accepted, cash only.
We would like to remind our new customers that andreacardone.shop can ask the Bank to verify the transaction, even by contacting the counterparty bank. This verification could cause some delay in the shipment of the order.
andreacardone.shop reserves the right to request new customers to send the goods to the billing address of the same.
12. VAT (VALUE ADDED TAX)
In accordance with the legislation in force, any purchase made through the website will be subject to Value Added Tax (VAT).
In this regard, and in accordance with Chapter I of Title V of Council Directive 2006l112lCE of 28 November 2006 on the common system of value added tax (VAT), deliveries will be deemed to be located in the Member State in which the the delivery address of the articles, as the VAT applicable is the law legally in force in each Member State of destination of the articles which have been delivered in each order.
In accordance with the law applicable in each jurisdiction, in the deliveries of goods made in certain member countries of the European Union to an entrepreneurial or professional recipient, could it result in application of the rule of “taxpayer investment”? (article 194 of Directive 2006l112lCE) which would imply the non-repercussion of VAT by Andrea Cardone Srl, without prejudice to the recipient’s obligation to pass the tax due in the transaction on itself.
13. STATUS OF THE ORDER
You can check the progress of your orders directly online by accessing the LOGIN section.
We wish to remind our customers that once confirmed and processed, the orders of items already available can not be changed. Orders placed separately will be shipped separately.
14. RETURNS POLICY / CHANGE
0. LEGAL RIGHT OF WITHDRAWAL
By virtue of the law in force, if you are contracting as a consumer, you can withdraw from the Contract (except where the object of the same is one of the products for which the right of withdrawal is excluded as provided in the following Article 15.3,) in any time before sending the shipping confirmation (withdrawal), or within a period of 14 days from the date of delivery of the order (returned).
In this case, you will receive a refund equal to the amount paid for these products, excluding ancillary costs.
You can exercise the right of withdrawal using any of the legal methods: this right will be considered valid if exercised by sending an email to email@example.com to be sent before the confirmation of shipment (withdrawal), or return of products within 14 days of delivery (returned).
1. CONTRACT RIGHT OF WITHDRAWAL.
You can not use the right of withdrawal from the Contract that has as its object the provision of one or more of the following products:
1. Customized items.
2. Products, without the original packaging.
3. Missing items of the seal of security and authenticity with tag bearing identification code of the product, personalized, present on the items to be returned is cut or broken.
Your right of withdrawal from the Contract will be applied only to those products returned in the same original conditions in which you received them, ie tested briefly, not washed, unmodified.
It is necessary to return the item with the original seals and protective envelopes, using or including the original packaging in the package.
The package must also contain instructions, labels, documents and the packaging of the products. In any case, you must return the product together with the receipt received and the product is duly completed. There will be no refund if the product has been used beyond the simple opening of the package or in case of damage. Please therefore treat the articles with caution.
You can make changes only with the same product.
2. THE RETURN
A) – To request a return authorization, the Customer must send an email request to firstname.lastname@example.org within 14 days of receipt of the goods. In the e-mail the codes of the items to be returned must be specified. Once the return request has been received, the customer service of ANDREA CARDONE S.r.l. will send the Customer a written confirmation with the specifications to be followed.
B) – The return shipping price is charged to the customer in Italy. For orders from a country belonging to the European Community, the shipping costs of the return will be charged to the customer. For orders coming from a country not belonging to the European Community, the return shipping costs and related customs charges will be charged to the Customer (Delivery Duty Paid).
The shipment is at the risk of the Customer: ANDREA CARDONE SRL is not responsible for any loss or damage due to inappropriate packaging, partial, or delayed delivery. The articles must be returned in the same packaging with which they were received or with the same method and type of the same.
All items returned will be subject to inspection by the staff of ANDREA CARDONE SRL who will verify compliance with the conditions and parameters listed in the return procedure. ANDREA CARDONE SRL reserves the right to assess any additional charges that may be necessary to ensure the re-sale of the returned items. These amounts will be established at the end of the assessment of the condition of returns and communicated to the Customer.
In any case, please refer to the RETURNS AND REFUNDS page.
3. RETURN OF DEFECTIVE PRODUCTS
If you believe that at the time of delivery the product is not in compliance with the stipulated in the Contract, you must immediately contact us using our contact form, indicating the product data as well as the damage suffered. Then, we will tell you the procedure to follow.
We will proceed to examine carefully the returned product and we will inform you by e-mail, within a reasonable time, if we proceed to return or replace the product (depending on the case). The return and / or replacement of the item will be made as soon as possible.
The amount paid for those products that will be returned due to malformation or defect, if they really exist, will be reimbursed in full. The refund will be made using the payment method used to make the purchase or by bank transfer.
There will be no repercussions on the rights recognized by the applicable regulations.
15. LIABILITY AND LIABILITY DISCLAIMER
Except where explicitly provided otherwise in accordance with these Conditions, our liability for any products purchased on our website will be limited to the purchase price of the product in question.
Without prejudice to the provisions of the previous paragraph and to the extent permitted by applicable law, and unless otherwise stated in these Conditions, we will not accept any liability for indirect damages, such as:
1. loss of income or sales;
2. loss of turnover;
3. loss of earnings or loss of contracts;
4. loss of expected savings;
5. loss of data; as well as
6. loss of management time or office hours.
Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted or obtained through this website, except where the contrary is expressly established in the site itself.
All product descriptions, information and materials that appear on the website are provided “as is” ?? and without explicit or implicit guarantees.
To the extent permitted by law, we exclude all warranties, except those that can not legitimately be excluded from consumers and users.
The provisions of this Article do not affect your rights recognized by the law as consumer and user, nor your right to withdraw from the Contract.
16. INTELLECTUAL PROPERTY
You acknowledge and agree that any copyright, trademarks and any intellectual property rights on the materials or contents presented as an integral part of the website are our property and those who have licensed us for their use. You may use this material only in the manner for which you will receive express authorization from us or from those who have granted us a license for their use. This will not prevent you from using this website to the extent necessary to copy information about your order or contact details.
17. VIRUSES, PIRACY AND OTHER RISKS OF COMPUTER ATTACK
You must avoid any undue use of this site and avoid the introduction of viruses, troyan horses, worms, logic bombs or other programs or materials that may cause technological damage. If not authorized, you must not access the website or the server where it is hosted or to other servers, computers or databases relating to our website. It undertakes not to perpetrate DoS attacks against this website.
Failure to comply with this clause could result in violations defined by the relevant legislation. In the event of failure to comply with the aforementioned legislation, we will inform the competent authorities with whom we will collaborate to identify the perpetrators of the attack. Likewise, in the event of non-compliance with this Article, you will immediately withdraw the authorization to use the website. We disclaim all responsibility in the event of any damage or loss resulting from a DoS attack, virus or other program or materials that may cause technological damage to your computer, computer equipment, data or materials as a result of using our website or downloading content from the same or redirect the user to it.
18. LINKS FROM OUR WEB SITE
If our site contains links to other pages or materials of third parties, these links will be provided exclusively for information, without our control over the contents or materials contained in such pages or sites. Therefore, we decline any responsibility in the event of any damage or loss resulting from their use.
19. WRITTEN COMMUNICATIONS
The current legislation provides that part of the information or communications we will send to you are in writing. By continuing to use this website, you agree that most of the communications exchanged with us are in electronic format. We will contact you by e-mail or provide you with information by posting notices on the website. By virtue of the contractual agreements, you consent to the use of this electronic means of communication and accept that any contracts, notifications, information and other communications that we send to you in electronic format comply with the legal requirements that require their written form. This condition does not affect the rights recognized by law.
The notifications that you send us will have to be forwarded preferably through our contact form. In accordance with the provisions of Article 20 above, and except where the contrary is established, we may send you notices either by e-mail or by the postal address you provided when placing an order.